Returns Policy

Thank you for supporting Kate Shea Ceramics. Every piece is handmade with love and care, making each item unique. We are committed to creating quality ceramics and want you to enjoy your purchase!

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All Sales Are Final

Please note that we do not accept returns, exchanges, or refunds, even in the case of damage during transit. All sales are final.

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We highly encourage you to review all product descriptions and photos carefully before purchasing to ensure your satisfaction with your order.

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Damaged Items During Shipping

While we do not accept returns, we understand that sometimes items may be damaged in transit. If you receive a broken or damaged item, we recommend you contact the shipping carrier to file a claim directly with them. We are not responsible for any damages incurred during shipping, but we will do our best to assist you with any relevant shipping information or tracking details.

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Contact Us

If you have any questions or concerns, please reach out to us at info@katesheaceramics.com. We are here to help and will be happy to assist you in any way we can.